Twenty-five contractors with high ADR decision-making authorities in their organizations responded to the survey and provided their salient beliefs on their choice of ADR. ![]() An online open-ended questionnaire was distributed to a sample of contractors practicing in building and civil engineering works in Malaysia. This study proposed a TPB model in predicting ADR selection and use by investigating salient beliefs, consisting of behavioral, normative, and control beliefs. Although literature concerning the use of ADR continues to grow, previous studies, however, failed to investigate the use of ADR from the perspective of the theory of planned behavior (TPB). ![]() ![]() Belief in alternative dispute resolution (ADR) use in the construction industry is an underexplored topic.
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